A residential security package is intended to protect your home. But what happens when your home security alarms go off in Reno? What are the right steps to take to be certain you and your family are secure?
The first thing to do is to remain calm. You should understand that your 24/7 monitoring specialists are always standing by to assist. Then follow these steps to be prepared for any urgent situation.
Our Committed Professionals Help You Stay Safe
A 24-hour monitoring agent is alerted in an instant as soon as your Reno home security alarms go off. When a monitoring professional is informed, they will reach out to you without delay to ascertain what triggered the alarm. Your alarm may trip for several different reasons, including:
In cases where your system was tripped accidentally—like not recalling that your entry-point sensors are switched on when you unlock a door— a monitoring specialist will reach out to ask if assistance is required. Give them your proper code, and they can cancel the alarm.
In a true emergency, your monitoring team member will send out emergency personnel, including police, fire, and EMS, to your home. They will even act as a contact point in the event you aren't at home. The monitoring agent also can let first responders know which component was set off, increasing their preparedness for what might be a hazardous environment. The monitoring expert will maintain a connection with you to keep you composed and instruct you on what the next steps should be.
Here’s What You Should Do if Your Alarm Goes Off In Reno
Waking up in the dead of night to an alarm blaring is understandably frightening—especially if you have no idea why it’s going off. The smartest thing to do is stay as calm as possible and take the following actions:
Before anything else, find a safe location. Gather your family and pets in an expeditious manner and proceed to a protected area in the house or depart the home if needed. It's a natural response to feel like you need to deal with the problem on your own, but this is not the best course of action. As an alternative, focus on attempting to keep you and your loved ones protected and let the professionals handle the crisis.
Lastly, keep in close contact with your monitoring team and emergency responders. You have the ability to be patched through, so representatives of each team are talking together. Or, if it’s not possible to be in direct contact with your emergency providers, you’re still able to obtain updates through text messages. Even if it’s only a false alarm, it's smart to thoroughly communicate with all teams so you know what to do should an actual problem take place.
Get Protection For All Security Risks in Reno with Secure24 Alarm Systems
From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are secured. With around-the-clock monitoring, home automation, and safety alarms, your property will become the secure environment you’ve always wanted. Create a comprehensive home security solution by completing the following form or dial (775) 316-7001 to take the first step toward a secure property.